Delivery information for European customers

In each country, we use different delivery options, but in most cases, we use courier services with door-to-door shipping.

Our store processing time can be 1-3 business days and delivery can take up to 8 business days in some countries. In most cases, delivery is fast and processing time also.
Please check your parcel when it's delivered and if it's opened or damaged don't accept it. If the parcel is accepted then we can't accept returns.

If you have received the parcel and some product is missing and the parcel is in good shape please get in touch with our support so we can help to solve this problem we record all the packing processes and we can verify if it's our employee's mistake.

We ship our orders in protected packaging and without any information about the inside products.

The average delivery time is 4-8 business days. Delivery time depends on the receiver country.

Here you can find delivery prices depending on cart value.

Country 0 - 60 EUR 60 - 99.99 EUR 100+ EUR
Italy 9.5 7.5 Free
Germany 7.5 4 Free
Denmark 7.5 5.5 Free
France 10 6 Free
Spain 9.5 5.5 Free
Netherlands 12 10 Free
Hungary 6 2 Free
Czech 6 2 Free
Belgium 12 10 Free
Portugal 9.5 7 Free
Greece 7 5 Free
Austria 7.5 5.5 Free
Slovenia 7 5 Free
Ireland 13.5 11.5 Free
Romania 6 2 Free
Bulgaria 7 5 Free
Croatia 8 6 Free
Latvia 4.5 2.5 Free
Lithuania 6 4 Free
Estonia 6 4 Free
Finland 5.5 3.5 Free
Sweeden 7.5 5.5 Free

Please check your local law about vape product ordering online. We don't take any responsibility for local law about vape ordering online. Also, we don't do customs if they are required in the destination country.

All returns are made true support as for each destination country and delivery type is different return option and address. If you want to make a return please contact support to get instructions.