European shipping
Delivery information
Door-to-door courier services across Europe. See prices by country and method below.
Processing & parcel check
Processing time: 1–3 business days. Delivery can take up to 8 business days in some countries. Please check your parcel when it's delivered—if it's opened or damaged, don't accept it. We can't accept returns once the parcel is accepted.
How we ship
We use different delivery options per country; in most cases courier services with door-to-door shipping. Orders are shipped in protected, discreet packaging. Average delivery time is 4–8 business days depending on destination.
If you receive the parcel and a product is missing while the parcel is in good shape, contact support—we record packing processes and can verify if it was our mistake.
Prices by delivery method
Parcel machine delivery
Price per country
Free over 150 €
Free shipping for orders above 150 €
Home Delivery
Price per country
Free over 150 €
Free shipping for orders above 150 €
Legal & returns
Please check your local laws regarding online ordering of vape products. We don't take responsibility for local regulations. We don't handle customs when required in the destination country.
All returns are handled through support. Return options and addresses differ by destination country and delivery type. Contact support for instructions.